R baj Privacy Policy — How We Keep Your Information Safe

1 Introduction

R baj (rbaj.ws) is a trusted online betting and gaming platform in Bangladesh. We believe privacy is a fundamental right for every user. This Privacy Policy ("Policy") explains how r baj collects, processes, stores, and protects your personal information.

By using the r baj website, mobile app, or any of our services, you agree to this Privacy Policy. We may update this policy at any time, and the date of the latest revision will be noted at the top of the page.

This Privacy Policy complements our Terms & Conditionscomplements our. Reading both documents together gives you the full picture of your relationship with r baj.

2 Data We Collect

R baj only collects information that is necessary to deliver its services. We are deliberate about not gathering data beyond what is needed.

A. Registration Information

When you create an account with r baj, the following information is collected:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Residential Address
• Preferred Currency & Language

B. Identity Verification (KYC) Information

Additional information may be required for KYC verification on withdrawals or large transactions:

• National ID Card (NID) or Passport Copy
• Selfie or Live Photo
• Proof of Address (utility bill or bank statement)

C. Financial Transaction Data

R baj records financial information during deposits and withdrawals, but full payment card numbers or PINs are never stored:

• Transaction Date, Time & Amount
• Payment Method (bKash / Nagad / Rocket, etc.)
• Last 4 digits of mobile number

D. Automatically Collected Information

When you browse r baj or use the app, certain information is collected automatically:

3 How Your Data Is Used

R baj uses your data only for specific, limited purposes. No information is used for unrelated or unauthorized activities.

Primary Use Cases

• Account Management: For registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification: To complete the KYC process and verify your age.
• Customer Support: To resolve your issues quickly and accurately.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To improve your experience on the platform.

Marketing Communications

R baj may occasionally send emails or SMS about promotions, bonus offers, and updates. You can opt out at any time — unsubscribe via Account Settings or contact our support team.

4 Who Your Data Is Shared With

R baj never sells your personal data. However, limited information may be shared in specific circumstances:

Trusted Service Partners

R baj works with a select group of trusted third parties who assist with specific functions. These partners receive only the data they need and are required to uphold r baj's privacy standards:

• Payment Gateways (bKash, Nagad, Rocket)
• KYC Verification Service Provider
• Cloud Hosting & Data Storage Provider
• Fraud Detection Service

Legal Obligations

R baj may disclose information in response to a court order, government directive, or lawful request from a law enforcement agency. Where possible, you will be notified in advance.

Business Transfer

If r baj undergoes a merger or acquisition, your data may be transferred to the new entity. However, the terms of this policy will continue to apply.

5 Cookie Policy

R baj uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

Cookie Types

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: Collects anonymous site usage statistics to help us improve. All data is fully anonymized.
• Security Cookies: To prevent CSRF attacks and unauthorized logins.

You can disable non-essential cookies from your browser settings, though some features may become limited. r baj does not use any third-party advertising cookies.

6 Data Protection Measures

R baj uses industry-leading technology and practices to keep your data secure.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• At-Rest Encryption: Sensitive data stored in the database is also encrypted.
• Firewall & DDoS Protection: Advanced security at the server level.
• Regular Security Audits: Periodic audits conducted by third-party security experts.
• Least Privilege Access Policy: Only authorized personnel can access the information they need.
• Two-Factor Authentication (2FA): An extra layer of security for your account.

Please note — no one can guarantee 100% security on the internet. Use a strong password and never share your login credentials with anyone to keep your account safe.

7 Data Retention Period

R baj does not retain your data longer than necessary.

• Active Account: All data is retained for the duration your account remains active.
• After Account Closure: Financial transaction records are retained for up to 5 years as required by law.
• KYC Documents: 3 years after verification is complete.
• Support Conversations: 2 years.
• Log Files: 90 days to 1 year.

After the retention period, data is securely deleted or anonymized.

8 Your Rights

Under r baj's Privacy Policy, you have a number of important rights. To exercise these rights, contact us at support@rbaj.ws.